Carnival plc trading as Princess Cruises (“we”, “Princess” or “Company”) is offering you the opportunity to refer friends to Princess via a Referral Program (“Program”) offered on the website located at refer.princess.com (the “Site”) as set forth in these Terms and Conditions (the “Terms”). The Company may terminate, cancel, modify, restrict, or change the Program and/or the Program structure at any time.

These Terms govern the Program. Under the Program, an eligible individual (the “Advocate”) refers their eligible friend (the “Friend”) to book a cruise with Princess and both the Friend and Advocate receive a Reward.

By using the Site or participating in the Program, you agree to be bound by these Terms and indicate your agreement to them.

Program Eligibility

All of the following eligibility requirements apply to the Program:

  1. You must be a legal resident of Australia or New Zealand to participate in the Program as either an Advocate or a Friend.
  2. You must be at least 18 years or older to use the Site and participate in the Program as either an Advocate or a Friend. You must be eligible to make a booking - see Princess Cruises Passage Contract: https://www.princess.com/en-au/legal/passage-contract
  3. To be an eligible Advocate, the individual must have a valid Princess Cruises account on www.princess.com.
  4. To be an eligible Friend, the individual must:
    1. not have ever sailed with Princess or sailed on a Princess Cruise Lines, Ltd cruise; and
    2. not have an active booking with Princess.

Employees of the Company or any of its subsidiaries, immediate family, being any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin, affiliates, travel agency partners, or promotional agencies are ineligible and not able to participate in the Program.

How the Program Works

To start the Referral Program process, an eligible Advocate must input their correct name and email into the Refer-A-Friend form on the Site. Then, there are two ways for a referral to be made as follows:

  1. on the Site, a personalized link will be generated for the Advocate. The Advocate can share the personalized link to/with individuals that it has a personal relationship with (a “Friend”) by posting it on their social media pages; or
  2. on the Site, the Advocate can elect to populate an email using Our suggested template. Using their own email address, the Advocate can enter the email address of their Friend and send that Friend an email with the personalized invitation link. Advocate must have approval from the Friend prior to sending the referral email.

If, and when, the Friend uses the Advocate’s personalized link to book a Princess cruise (either by clicking through the link on the social media site or through the email) and once the Friend makes final and complete payment on that booking (“Valid Referral”), both the Friend and the Advocate will be eligible for a Reward (as defined below). A Valid Referral will not be made unless the Friend books via the Advocate’s personalized link that is shared on social media or shared via email.

Restrictions

Users must not do any of the following:

  1. use the Site or Program to violate any law, infringe or violate the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene, or outside the spirit and intent of the Program;
  2. tamper with the Site or Program;
  3. act in an unfair or disruptive manner; or
  4. use any system, bot or other device or artifice to participate or receive any benefit in the Program.

Advocates must not do any of the following:

  1. refer themselves via other email addresses or any other method;
  2. create multiple, fictitious, or fake accounts with the Company; or
  3. participate in the Program as “Friends.”

Princess reserves the right, at any time, to verify the validity of referrals, Advocates and Friends, and to disqualify any participant who Princess has reason to believe has breached any of these Terms, tampered with the entry process or engaged in any unlawful or other improper misconduct to jeopardize fair and proper conduct of the Program. Failure by the Princess to enforce any of its rights at any stage does not constitute a waiver of those rights.

Rewards

By making and completing a Valid Referral, the Advocate and Friend will each receive a “Reward”: $25.00 onboard spending money, which will be awarded as a credit (“OBC”). OBC can be applied to one future cruise booked with Princess within two years of credit issuance. OBCs are based on the ship’s onboard currency. Rewards are subject to verification. The Company may delay a Reward for the purposes of investigating compliance with these Terms.

The maximum amount of Reward an Advocate can get from one Friend is $25.00, regardless of which personalized link is used to book. There is no limit to the number of Friends an Advocate can refer to the Program. Company reserves the right to impose an overall limit on the number of referral/Rewards.

The OBC must be used on a single voyage only, is not redeemable for cash, is not transferable, cannot be used in the casino or medical centre, expires at the end of the voyage to which the OBC is applied and is not applicable during the land portion of cruisetours.

Liability

Nothing in these Terms alters any rights given to You under Law (including Consumer Laws) that We cannot lawfully exclude or limit.

Other than as specified in these Terms or provided by applicable Laws (including Consumer Laws), We exclude all liability in relation to or in connection with the Program unless caused by Our negligence or failure to provide services with due care and skill or that are reasonably fit for purpose.

To the maximum extent permitted by Law, You will indemnify Us in relation to all claims, loss, damages, liability, expenses, fines, penalties or costs We incur or suffer which is caused, or contributed to (to the extent of that contribution), by Your breach of these Terms. However, You are not required to indemnify Us in respect of any amount which arises from any mistake, fraud, negligence or reckless conduct by Us.

Spam Laws

The Advocate must at all times comply with relevant spam Laws including but not limited to the Spam Act 2003 (Cth, AU) and the Unsolicited Electronic Message Act (NZ).

The referral email is triggered by the Advocate and the Advocate's email address is listed as the sender Referrals must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues, and family members. By submitting any email address as part of the Program, the Advocate represents that they have the appropriate permission and consent to submit the Friend’s email address. Bulk email distribution, distribution to strangers, or any other use of the services described herein in a manner that is not promoted is expressly prohibited.

Other General Terms

Users are responsible for maintaining the confidentiality of any sign-in credentials and are fully responsible for all activities that occur through the use of them. Users agree to notify the Company immediately if they suspect unauthorized access to their account. Users agree that the Company will not be liable for any loss or damage arising from unauthorized use of their credentials.

All travel is subject to the Princess Cruises Passage Contract, which all passengers are bound by.

Right to Cancel, Modify or Terminate

Company may cancel, modify, restrict, change, or terminate the Program and/or the Program structure at any time, which changes may include, but are not limited to, changing the amount of Rewards you may earn or the types of Rewards available, omitting or adding Rewards, or changing the conditions under which Rewards expire or are forfeited.

Company reserves the right to disqualify any individual, including Advocates and Friends, at any time from participation in the Program if they do not comply with any of these Terms.

Company also reserves the right to void Rewards/OBCs for any Advocate or Friend that it determines is acting with deceitful, fraudulent, or other means to obtain more, duplicative, or otherwise invalid Rewards or referrals.

Privacy:

The personal information you provide during the Referral Program (and any additional information you provide in the event we ask for further details) is collected to conduct the Referral Program, process bookings and administer associated cruises, and administer the Rewards. If you provide us with the personal information of any other person, you must have the authority of those persons to do so, and those persons must be aged 18 years or older. Your information may be disclosed to related entities within the Carnival group of companies for purposes related to conducting our business. In addition, we may disclose your personal information to third parties engaged by us to provide direct marketing services.

Choice of Law and Jurisdiction

These Terms are governed by the Laws in force in New South Wales, Australia. You agree that any claim and/or action You bring against Us will be brought in Australia and will be subject to New South Wales’ Law.

Interpretation

All provisions, limitations, exemptions, rights and conditions given to Us by these Terms, including the right to rely on the exclusive jurisdiction clause, are extended to all of Our employees, agents, direct or indirect subcontractors, and to any other party employed by or on behalf of Us, or whose services and/or equipment have been used in order to administer the Program or provide the Rewards.

In these Terms, headings are for ease of reference only and do not affect the interpretation or meaning of these Terms.

Severability

These Terms must, so far as possible, be interpreted and construed so as not to be invalid, illegal or unenforceable in any respect, but if a provision, on its true interpretation or construction is held to be illegal, invalid or unenforceable, that provision must so far as possible, be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable and as reasonable in all the circumstances so as to give it a valid operation; or if the provision or part of it cannot effectively be read down, that provision or part of it will be deemed to be void and severable and the remaining provisions of these Terms will not in any way be affected or impaired and will continue notwithstanding that illegality, invalidity or unenforceability.